{"id":2864,"date":"2021-12-12T14:02:58","date_gmt":"2021-12-12T04:02:58","guid":{"rendered":"http:\/\/122.201.124.49\/~rercorga\/?page_id=2864"},"modified":"2025-11-25T12:05:50","modified_gmt":"2025-11-25T02:05:50","slug":"aged-care-transport-services","status":"publish","type":"page","link":"https:\/\/www.rerc.org.au\/en_au\/aged-care-transport-services\/","title":{"rendered":"Aged Care Transport Services"},"content":{"rendered":"<div class=\"wpb-content-wrapper\"><div class=\"vc_row wpb_row vc_row-fluid vc_custom_1485860712352\"><div class=\"wpb_column vc_column_container vc_col-sm-8\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\">\n\t<div class=\"wpb_text_column wpb_content_element\" >\n\t\t<div class=\"wpb_wrapper\">\n\t\t\t<h2><strong>Aged Care Transport Services<\/strong><\/h2>\n\n\t\t<\/div>\n\t<\/div>\n<div style=\"background-color:;height: 20px\" class=\"nicdark_section  \"><\/div>\n\t<div class=\"wpb_text_column wpb_content_element\" >\n\t\t<div class=\"wpb_wrapper\">\n\t\t\t<p>The aim of the <span style=\"color: #115fa8;\"><a style=\"color: #115fa8;\" href=\"https:\/\/www.myagedcare.gov.au\/aged-care-services\/transport\"><strong>Aged Care Transport Services<\/strong><\/a><\/span> is to help you get around your business, whether you need to go grocery shopping or see a doctor.<\/p>\n\n\t\t<\/div>\n\t<\/div>\n<div style=\"background-color:;height: 20px\" class=\"nicdark_section  \"><\/div>\n\t<div class=\"wpb_text_column wpb_content_element\" >\n\t\t<div class=\"wpb_wrapper\">\n\t\t\t<p>We understand that it is not always possible to get quickly, conveniently and safely by taxi or public transport and we offer a reliable and convenient alternative.<\/p>\n\n\t\t<\/div>\n\t<\/div>\n<div style=\"background-color:;height: 20px\" class=\"nicdark_section  \"><\/div><div style=\"background-color:;height: 20px\" class=\"nicdark_section  \"><\/div>\n\t<div class=\"wpb_text_column wpb_content_element\" >\n\t\t<div class=\"wpb_wrapper\">\n\t\t\t<h3><strong>What can I get help with?<\/strong><\/h3>\n\n\t\t<\/div>\n\t<\/div>\n<div style=\"background-color:;height: 20px\" class=\"nicdark_section  \"><\/div>\n\t<div class=\"wpb_text_column wpb_content_element\" >\n\t\t<div class=\"wpb_wrapper\">\n\t\t\t<h4><span style=\"color: #606060;\"><strong>Have your Russian-speaking care worker drive you in their vehicle:\u00a0<\/strong><\/span><\/h4>\n<ul>\n<li style=\"list-style-type: none;\">\n<ul>\n<li><span style=\"color: #606060;\">with this service, our care worker will come to your home and take you to the appointment, to the store, to the hairdresser, and after you finish, they will bring you home<\/span><\/li>\n<li><span style=\"color: #606060;\">Our care workers can also help you pack up, get in your car, deliver groceries, or translate things that you may not understand.<\/span><\/li>\n<\/ul>\n<\/li>\n<\/ul>\n\n\t\t<\/div>\n\t<\/div>\n<div style=\"background-color:;height: 20px\" class=\"nicdark_section  \"><\/div>\n\t<div class=\"wpb_text_column wpb_content_element\" >\n\t\t<div class=\"wpb_wrapper\">\n\t\t\t<h4><strong>Travel independently using taxi vouchers:<\/strong><\/h4>\n<ul>\n<li style=\"list-style-type: none;\">\n<ul>\n<li><span style=\"color: #606060;\">With this service, we will give you a card or cards that will contain money that you can spend on taxi services<\/span><\/li>\n<li><span style=\"color: #606060;\">This service is suitable for those who do not need assistance during the trip<\/span><\/li>\n<\/ul>\n<\/li>\n<\/ul>\n\n\t\t<\/div>\n\t<\/div>\n<div style=\"background-color:;height: 20px\" class=\"nicdark_section  \"><\/div><div style=\"background-color:;height: 20px\" class=\"nicdark_section  \"><\/div>\n\t<div class=\"wpb_text_column wpb_content_element\" >\n\t\t<div class=\"wpb_wrapper\">\n\t\t\t<h3><strong>Service planning<\/strong><\/h3>\n\n\t\t<\/div>\n\t<\/div>\n<div style=\"background-color:;height: 20px\" class=\"nicdark_section  \"><\/div>\n\t<div class=\"wpb_text_column wpb_content_element\" >\n\t\t<div class=\"wpb_wrapper\">\n\t\t\t<h4><span style=\"color: #606060;\"><strong>Transport service with a care worker:<\/strong><\/span><\/h4>\n<ul>\n<li style=\"list-style-type: none;\">\n<ul>\n<li><span style=\"color: #606060;\">Travel bookings should only be made through our office. You can call your coordinator and ask for this service<\/span><\/li>\n<li><span style=\"color: #606060;\">Service cancellations must be made 24 hours&#8217; in advance during business hours, Monday to Friday<\/span><\/li>\n<li><span style=\"color: #606060;\">A single service must be booked in advance, however, we cannot guarantee the availability of free employees in case of insufficient time to organize the service<\/span><\/li>\n<li><span style=\"color: #606060;\">Service cancellations must be made 24 hours in advance<\/span><\/li>\n<\/ul>\n<\/li>\n<\/ul>\n\n\t\t<\/div>\n\t<\/div>\n<div style=\"background-color:;height: 20px\" class=\"nicdark_section  \"><\/div><div style=\"background-color:;height: 20px\" class=\"nicdark_section  \"><\/div>\n\t<div class=\"wpb_text_column wpb_content_element\" >\n\t\t<div class=\"wpb_wrapper\">\n\t\t\t<h3><strong>How do I get this support?<\/strong><\/h3>\n\n\t\t<\/div>\n\t<\/div>\n<div style=\"background-color:;height: 20px\" class=\"nicdark_section  \"><\/div>\n\t<div class=\"wpb_text_column wpb_content_element\" >\n\t\t<div class=\"wpb_wrapper\">\n\t\t\t<p>To receive government-funded service you will need to have a referral from\u00a0<strong><span style=\"color: #115fa8;\"><a style=\"color: #115fa8;\" href=\"https:\/\/www.myagedcare.gov.au\/\">My Aged Care.<\/a><\/span><\/strong><\/p>\n\n\t\t<\/div>\n\t<\/div>\n<div style=\"background-color:;height: 20px\" class=\"nicdark_section  \"><\/div>\n\t<div class=\"wpb_text_column wpb_content_element\" >\n\t\t<div class=\"wpb_wrapper\">\n\t\t\t<p>Press <span style=\"color: #115fa8;\"><a style=\"color: #115fa8;\" href=\"http:\/\/122.201.124.49\/~rercorga\/commonwealth-home-support-programme\/\"><strong>here<\/strong><\/a> <\/span>to find out more about the <span style=\"color: #115fa8;\"><a style=\"color: #115fa8;\" href=\"https:\/\/www.myagedcare.gov.au\/help-at-home\/commonwealth-home-support-programme\"><strong>Commonwealth Home Support Program<\/strong><\/a><\/span>, eligibility and how to get a referral from My Aged Care.<\/p>\n\n\t\t<\/div>\n\t<\/div>\n<div style=\"background-color:;height: 20px\" class=\"nicdark_section  \"><\/div>\n\t<div class=\"wpb_text_column wpb_content_element\" >\n\t\t<div class=\"wpb_wrapper\">\n\t\t\t<p>After you have been assessed by My Aged Care and have chosen Russian Ethnic Representative Council of Victoria (RERC\/Russian Aged Care) as your provider our Russian-speaking Client Services Coordinator will be in touch to arrange a home visit. During this home visit, you can tell us what help around the house you need, and your preferences on time and career.<\/p>\n\n\t\t<\/div>\n\t<\/div>\n<div style=\"background-color:;height: 20px\" class=\"nicdark_section  \"><\/div><div style=\"background-color:;height: 20px\" class=\"nicdark_section  \"><\/div>\n\t<div class=\"wpb_text_column wpb_content_element\" >\n\t\t<div class=\"wpb_wrapper\">\n\t\t\t<h3><strong>How much does it cost?<\/strong><\/h3>\n\n\t\t<\/div>\n\t<\/div>\n<div style=\"background-color:;height: 20px\" class=\"nicdark_section  \"><\/div>\n\t<div class=\"wpb_text_column wpb_content_element\" >\n\t\t<div class=\"wpb_wrapper\">\n\t\t\t<p>If you are eligible for <span style=\"color: #115fa8;\"><strong><a style=\"color: #115fa8;\" href=\"https:\/\/www.rerc.org.au\/commonwealth-home-support-programme\/\">Commonwealth Home Support Program,<\/a><\/strong><\/span> most of the cost will be covered by the government.\u00a0Our client manager will discuss the cost of the service and all the details with you during an initial consultation.<\/p>\n\n\t\t<\/div>\n\t<\/div>\n<div style=\"background-color:;height: 20px\" class=\"nicdark_section  \"><\/div><div style=\"background-color:;height: 20px\" class=\"nicdark_section  \"><\/div>\n\t<div class=\"wpb_text_column wpb_content_element\" >\n\t\t<div class=\"wpb_wrapper\">\n\t\t\t<h3><strong>Our contacts<\/strong><\/h3>\n\n\t\t<\/div>\n\t<\/div>\n<div style=\"background-color:;height: 20px\" class=\"nicdark_section  \"><\/div><div class=\"vc_message_box vc_message_box-standard vc_message_box-rounded vc_color-info vc_do_message\" ><div class=\"vc_message_box-icon\"><i class=\"fas fa-info-circle\"><\/i><\/div><p>Please call us on\u00a0 <strong><span style=\"color: #115fa8;\"><a style=\"color: #115fa8;\" href=\"tel:0394158175\">03 9415 8175<\/a><\/span><\/strong><\/p>\n<p>or send an email to <a href=\"mailto:chsp@rerc.org.au\"><strong><span style=\"color: #115fa8;\">chsp@rerc.org.au<\/span><\/strong><\/a><\/p>\n<p>We&#8217;re here to help and we speak your language!<\/p>\n<\/div><div style=\"background-color:;height: 20px\" class=\"nicdark_section  \"><\/div><div style=\"background-color:;height: 20px\" class=\"nicdark_section  \"><\/div><\/div><\/div><\/div><div class=\"wpb_column vc_column_container vc_col-sm-4\"><div class=\"vc_column-inner vc_custom_1485856159511\"><div class=\"wpb_wrapper\">\n\t<div  class=\"wpb_single_image wpb_content_element vc_align_center wpb_content_element\">\n\t\t\n\t\t<figure class=\"wpb_wrapper vc_figure\">\n\t\t\t<div class=\"vc_single_image-wrapper   vc_box_border_grey\"><img fetchpriority=\"high\" decoding=\"async\" width=\"1024\" height=\"683\" src=\"https:\/\/www.rerc.org.au\/wp-content\/uploads\/2021\/12\/person-helping-their-elder-neighbour-1-1024x683.jpg\" class=\"vc_single_image-img attachment-large\" alt=\"\" title=\"person-helping-their-elder-neighbour\" srcset=\"https:\/\/www.rerc.org.au\/wp-content\/uploads\/2021\/12\/person-helping-their-elder-neighbour-1-1024x683.jpg 1024w, https:\/\/www.rerc.org.au\/wp-content\/uploads\/2021\/12\/person-helping-their-elder-neighbour-1-300x200.jpg 300w, https:\/\/www.rerc.org.au\/wp-content\/uploads\/2021\/12\/person-helping-their-elder-neighbour-1-768x512.jpg 768w, https:\/\/www.rerc.org.au\/wp-content\/uploads\/2021\/12\/person-helping-their-elder-neighbour-1-1536x1024.jpg 1536w, https:\/\/www.rerc.org.au\/wp-content\/uploads\/2021\/12\/person-helping-their-elder-neighbour-1-2048x1365.jpg 2048w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/div>\n\t\t<\/figure>\n\t<\/div>\n<div style=\"background-color:;height: 30px\" class=\"nicdark_section  \"><\/div> <p style=\"color:#727475;padding:px;text-align:center;font-size:15px;line-height:30px;letter-spacing: px;font-weight:bold\" class=\"    \">Get in touch with us today to find out more about this program.<\/p> <div style=\"background-color:;height: 30px\" class=\"nicdark_section  \"><\/div>\n<div class=\"wpcf7 no-js\" id=\"wpcf7-f1390-o1\" lang=\"en-US\" dir=\"ltr\" data-wpcf7-id=\"1390\">\n<div class=\"screen-reader-response\"><p role=\"status\" aria-live=\"polite\" aria-atomic=\"true\"><\/p> <ul><\/ul><\/div>\n<form action=\"\/en_au\/wp-json\/wp\/v2\/pages\/2864#wpcf7-f1390-o1\" method=\"post\" class=\"wpcf7-form init\" aria-label=\"Contact form\" novalidate=\"novalidate\" data-status=\"init\">\n<fieldset class=\"hidden-fields-container\"><input type=\"hidden\" name=\"_wpcf7\" value=\"1390\" \/><input type=\"hidden\" name=\"_wpcf7_version\" value=\"6.1.6\" \/><input type=\"hidden\" name=\"_wpcf7_locale\" value=\"en_US\" \/><input type=\"hidden\" name=\"_wpcf7_unit_tag\" value=\"wpcf7-f1390-o1\" \/><input type=\"hidden\" name=\"_wpcf7_container_post\" value=\"0\" \/><input type=\"hidden\" name=\"_wpcf7_posted_data_hash\" value=\"\" \/><input type=\"hidden\" name=\"_wpcf7cf_hidden_group_fields\" value=\"[]\" \/><input type=\"hidden\" name=\"_wpcf7cf_hidden_groups\" value=\"[]\" \/><input type=\"hidden\" name=\"_wpcf7cf_visible_groups\" value=\"[]\" \/><input type=\"hidden\" name=\"_wpcf7cf_repeaters\" value=\"[]\" \/><input type=\"hidden\" name=\"_wpcf7cf_steps\" value=\"{}\" \/><input type=\"hidden\" name=\"_wpcf7cf_options\" value=\"{&quot;form_id&quot;:1390,&quot;conditions&quot;:[],&quot;settings&quot;:{&quot;animation&quot;:&quot;yes&quot;,&quot;animation_intime&quot;:200,&quot;animation_outtime&quot;:200,&quot;conditions_ui&quot;:&quot;normal&quot;,&quot;notice_dismissed&quot;:false,&quot;repeater_remove_button&quot;:&quot;bottom&quot;,&quot;notice_dismissed_rollback-cf7-5.8&quot;:true,&quot;notice_dismissed_rollback-cf7-5.8.3&quot;:true,&quot;notice_dismissed_rollback-cf7-5.8.6&quot;:true,&quot;notice_dismissed_rollback-cf7-5.9.2&quot;:true}}\" \/><input type=\"hidden\" name=\"_wpcf7_recaptcha_response\" value=\"\" \/>\n<\/fieldset>\n<p><label> Your Name (required)<br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"your-name\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"text\" name=\"your-name\" \/><\/span> <\/label>\n<\/p>\n<p><label> Your Email (required)<br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"your-email\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-email wpcf7-validates-as-required wpcf7-text wpcf7-validates-as-email\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"email\" name=\"your-email\" \/><\/span> <\/label>\n<\/p>\n<p><label> Subject (required)<br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"your-subject\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"text\" name=\"your-subject\" \/><\/span> <\/label>\n<\/p>\n<p><label> Your Message<br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"your-message\"><textarea cols=\"40\" rows=\"10\" maxlength=\"2000\" class=\"wpcf7-form-control wpcf7-textarea\" aria-invalid=\"false\" name=\"your-message\"><\/textarea><\/span> <\/label>\n<\/p>\n<p><input class=\"wpcf7-form-control wpcf7-submit has-spinner\" type=\"submit\" value=\"Send\" \/>\n<\/p><p style=\"display: none !important;\" class=\"akismet-fields-container\" data-prefix=\"_wpcf7_ak_\"><label>&#916;<textarea name=\"_wpcf7_ak_hp_textarea\" cols=\"45\" rows=\"8\" maxlength=\"100\"><\/textarea><\/label><input type=\"hidden\" id=\"ak_js_1\" name=\"_wpcf7_ak_js\" value=\"69\"\/><script>\ndocument.getElementById( \"ak_js_1\" ).setAttribute( \"value\", ( new Date() ).getTime() );\n<\/script>\n<\/p><div class=\"wpcf7-response-output\" aria-hidden=\"true\"><\/div>\n<\/form>\n<\/div>\n<\/div><\/div><\/div><\/div><div class=\"vc_row wpb_row vc_row-fluid vc_custom_1492610490993\"><div class=\"wpb_column vc_column_container vc_col-sm-3 vc_col-has-fill\"><div class=\"vc_column-inner vc_custom_1492595600782\"><div class=\"wpb_wrapper\">\n    <div style=\"text-align:center\" class=\"nd_options_section\">\n      <img decoding=\"async\" alt=\"\" style=\"width:70px\" class=\" nd_options_margin_0 nd_options_padding_0 \" src=\"https:\/\/www.rerc.org.au\/wp-content\/uploads\/2022\/01\/icons_01.png\">\n    <\/div>\n   <div style=\"background-color:;height: 10px\" class=\"nicdark_section  \"><\/div> <h4 style=\"color:#a3a3a3;padding:px;text-align:center;font-size:15px;line-height:15px;letter-spacing: 2px;font-weight:lighter\" class=\"   nd_options_second_font \">PASSION<\/h4> <\/div><\/div><\/div><div class=\"wpb_column vc_column_container vc_col-sm-3 vc_col-has-fill\"><div class=\"vc_column-inner vc_custom_1492595593581\"><div class=\"wpb_wrapper\">\n    <div style=\"text-align:center\" class=\"nd_options_section\">\n      <img decoding=\"async\" alt=\"\" style=\"width:70px\" class=\" nd_options_margin_0 nd_options_padding_0 \" src=\"https:\/\/www.rerc.org.au\/wp-content\/uploads\/2022\/01\/icons_02.png\">\n    <\/div>\n   <div style=\"background-color:;height: 10px\" class=\"nicdark_section  \"><\/div> <h4 style=\"color:#a3a3a3;padding:px;text-align:center;font-size:15px;line-height:15px;letter-spacing: 2px;font-weight:lighter\" class=\"   nd_options_second_font \">CARE AND COMPASSION<\/h4> <\/div><\/div><\/div><div class=\"wpb_column vc_column_container vc_col-sm-3 vc_col-has-fill\"><div class=\"vc_column-inner vc_custom_1492595611356\"><div class=\"wpb_wrapper\">\n    <div style=\"text-align:center\" class=\"nd_options_section\">\n      <img decoding=\"async\" alt=\"\" style=\"width:70px\" class=\" nd_options_margin_0 nd_options_padding_0 \" src=\"https:\/\/www.rerc.org.au\/wp-content\/uploads\/2022\/01\/icons_03.png\">\n    <\/div>\n   <div style=\"background-color:;height: 10px\" class=\"nicdark_section  \"><\/div> <h4 style=\"color:#a3a3a3;padding:px;text-align:center;font-size:15px;line-height:15px;letter-spacing: 2px;font-weight:lighter\" class=\"   nd_options_second_font \">RESPECT<\/h4> <\/div><\/div><\/div><div class=\"wpb_column vc_column_container vc_col-sm-3 vc_col-has-fill\"><div class=\"vc_column-inner vc_custom_1492595624416\"><div class=\"wpb_wrapper\">\n    <div style=\"text-align:center\" class=\"nd_options_section\">\n      <img decoding=\"async\" alt=\"\" style=\"width:70px\" class=\" nd_options_margin_0 nd_options_padding_0 \" src=\"https:\/\/www.rerc.org.au\/wp-content\/uploads\/2022\/01\/icons_04.png\">\n    <\/div>\n   <div style=\"background-color:;height: 10px\" class=\"nicdark_section  \"><\/div> <h4 style=\"color:#a3a3a3;padding:px;text-align:center;font-size:15px;line-height:15px;letter-spacing: 2px;font-weight:lighter\" class=\"   nd_options_second_font \">INTEGRITY<\/h4> <\/div><\/div><\/div><\/div>\n<\/div>","protected":false},"excerpt":{"rendered":"Aged Care Transport Services The aim of the Aged Care Transport Services is to help you get around your business, whether you need to go grocery shopping or see a 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