{"id":5099,"date":"2023-01-11T13:35:11","date_gmt":"2023-01-11T03:35:11","guid":{"rendered":"https:\/\/www.rerc.org.au\/?page_id=5099"},"modified":"2026-03-17T16:04:54","modified_gmt":"2026-03-17T06:04:54","slug":"rostering-coordinator","status":"publish","type":"page","link":"https:\/\/www.rerc.org.au\/en_au\/rostering-coordinator\/","title":{"rendered":"Rostering Coordinator"},"content":{"rendered":"<div class=\"wpb-content-wrapper\"><div class=\"vc_row wpb_row vc_row-fluid\"><div class=\"wpb_column vc_column_container vc_col-sm-12\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\"><div style=\"background-color:;height: 30px\" class=\"nicdark_section  \"><\/div>\n\t<div class=\"wpb_text_column wpb_content_element\" >\n\t\t<div class=\"wpb_wrapper\">\n\t\t\t<h2><strong>Rostering Coordinator<\/strong><\/h2>\n\n\t\t<\/div>\n\t<\/div>\n<div style=\"background-color:;height: 20px\" class=\"nicdark_section  \"><\/div>\n\t<div class=\"wpb_text_column wpb_content_element\" >\n\t\t<div class=\"wpb_wrapper\">\n\t\t\t<ul>\n<li><strong>Employment type: Fixed term for a period from 27.04.2026 to 17.07.2026<\/strong><\/li>\n<li><strong>Reports to: Team Leader, Direct Care and Rostering; Senior Rostering Coordinator<\/strong><\/li>\n<li><strong>Position location: RERC Head Office (Fitzroy)\/Working from home<\/strong><\/li>\n<li><strong>Direct reports: Nil<\/strong><\/li>\n<\/ul>\n\n\t\t<\/div>\n\t<\/div>\n<\/div><\/div><\/div><\/div><div class=\"vc_row wpb_row vc_row-fluid\"><div class=\"wpb_column vc_column_container vc_col-sm-12\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\"><div style=\"background-color:;height: 40px\" class=\"nicdark_section  \"><\/div>\n\t<div class=\"wpb_text_column wpb_content_element\" >\n\t\t<div class=\"wpb_wrapper\">\n\t\t\t<h3><strong> About the organisation<\/strong><strong>:<\/strong><\/h3>\n\n\t\t<\/div>\n\t<\/div>\n<div style=\"background-color:;height: 20px\" class=\"nicdark_section  \"><\/div>\n\t<div class=\"wpb_text_column wpb_content_element\" >\n\t\t<div class=\"wpb_wrapper\">\n\t\t\t<p>The Russian Ethnic Representative Council of Victoria (RERC\/Russian Aged Care), a charity founded in 1984, is the leading community-services organisation representing the interests of Russian-speaking people living in Victoria.<br \/>\nRERC provides a range of services funded by state and federal governments to support elderly people, people with disabilities and disadvantaged people with CALD background.<br \/>\nOur current programs include the Home Care Packages Program (HCP), Commonwealth Home Support Program (CHSP), Aged Care Volunteer Visitors Scheme (ACVVS), brokerage services in aged care, CALD programs and various community awareness programs. RERC also acts as an umbrella for a range of community organisations to provide a platform for various cultural initiatives and community events.<\/p>\n\n\t\t<\/div>\n\t<\/div>\n<div style=\"background-color:;height: 40px\" class=\"nicdark_section  \"><\/div>\n\t<div class=\"wpb_text_column wpb_content_element\" >\n\t\t<div class=\"wpb_wrapper\">\n\t\t\t<h3><strong>Role Purpose:<\/strong><\/h3>\n\n\t\t<\/div>\n\t<\/div>\n<div style=\"background-color:;height: 20px\" class=\"nicdark_section  \"><\/div>\n\t<div class=\"wpb_text_column wpb_content_element\" >\n\t\t<div class=\"wpb_wrapper\">\n\t\t\t<p>The Rostering Coordinator coordinates and manages the delivery of services to all clients across Support at Home, CHSP, and Brokerage programs.<br \/>\nThis role works closely with internal teams, brokerage partners, external providers, and care workers to ensure the delivery of reliable, high-quality, and client-centred services.<\/p>\n\n\t\t<\/div>\n\t<\/div>\n<div style=\"background-color:;height: 40px\" class=\"nicdark_section  \"><\/div>\n\t<div class=\"wpb_text_column wpb_content_element\" >\n\t\t<div class=\"wpb_wrapper\">\n\t\t\t<h3><strong>Key Accountabilities:<\/strong><\/h3>\n\n\t\t<\/div>\n\t<\/div>\n<div style=\"background-color:;height: 20px\" class=\"nicdark_section  \"><\/div>\n\t<div class=\"wpb_text_column wpb_content_element\" >\n\t\t<div class=\"wpb_wrapper\">\n\t\t\t<p>\u25cf Prepare, maintain and update rosters in a timely manner, balancing rostering rules and Care Worker skills\/preferences with client needs and preferences in order to ensure safe and quality care is delivered to all clients.<br \/>\n\u25cf Manage roster changes associated with planned and unplanned leave of Care Workers or changed client needs.<br \/>\n\u25cf Advise Care Workers and external providers about their rosters and specific tasks and duties related to shifts\/clients<br \/>\n\u25cf Maintain accurate, up-to-date records and documentation in the RERC client management system and rostering software<br \/>\n\u25cf Communicate and coordinate with key stakeholders \u2014 such as brokerage partners, external providers, Client Service Coordinators, Care Advisors, Care Workers, and clients to ensure services are delivered consistently, safely, and in line with client-centred care principles<br \/>\n\u25cf Process, check and validate timesheets of Care Workers as per RERC processes<br \/>\n\u25cf Assist with administrative tasks as required<br \/>\n\u25cf Ensure adherence to Aged Care Quality Standards, program guidelines, policies and procedures.<br \/>\n\u25cf Develop and maintain a positive relationship with internal and external stakeholders, including service providers and key referrers.<br \/>\n\u25cf Actively participate in the organisation\u2019s risk management process. Identify, address, mitigate, control, evaluate and escalate operational and client risks, including clinical risk factors.<br \/>\n\u25cf Participate in quality and accreditation self-assessment activities and support implementation of agreed improvements.<br \/>\n\u25cf Ensure timely, relevant and accurate data collection, prepare statistics and reports as required.<br \/>\n\u25cf Keep abreast of industry standards and knowledge.<br \/>\n\u25cf Perform other related duties as assigned or required.<\/p>\n\n\t\t<\/div>\n\t<\/div>\n<div style=\"background-color:;height: 40px\" class=\"nicdark_section  \"><\/div>\n\t<div class=\"wpb_text_column wpb_content_element\" >\n\t\t<div class=\"wpb_wrapper\">\n\t\t\t<h3><strong>Qualifications and Experience:<\/strong><\/h3>\n\n\t\t<\/div>\n\t<\/div>\n<div style=\"background-color:;height: 20px\" class=\"nicdark_section  \"><\/div>\n\t<div class=\"wpb_text_column wpb_content_element\" >\n\t\t<div class=\"wpb_wrapper\">\n\t\t\t<p>\u25cf Previous experience in a similar role and\/or the community care sector (desirable)<br \/>\n\u25cf Fluent Russian<br \/>\n\u25cf Current Police check (within 12 months) or willingness to obtain one<\/p>\n\n\t\t<\/div>\n\t<\/div>\n<div style=\"background-color:;height: 40px\" class=\"nicdark_section  \"><\/div>\n\t<div class=\"wpb_text_column wpb_content_element\" >\n\t\t<div class=\"wpb_wrapper\">\n\t\t\t<h3><strong>Skills, Attributes and Knowledge:<\/strong><\/h3>\n\n\t\t<\/div>\n\t<\/div>\n<div style=\"background-color:;height: 20px\" class=\"nicdark_section  \"><\/div>\n\t<div class=\"wpb_text_column wpb_content_element\" >\n\t\t<div class=\"wpb_wrapper\">\n\t\t\t<p>\u25cf Excellent planning and organisation skills, enabling rigorous prioritisation of business<br \/>\nactivities to deliver competing work priorities and meet deadlines<br \/>\n\u25cf An excellent communicator with adaptive verbal and written skills, able to influence<br \/>\ninternal and external stakeholders with confidence, assertiveness and humility<br \/>\n\u25cf Highly service-oriented and resourceful with the ability to meet service levels and functional objectives<br \/>\n\u25cf Very good administrative skills with excellent attention to detail<br \/>\n\u25cf Demonstrated commitment to and involvement in continuous improvement, a safe working environment and quality care<br \/>\n\u25cf Well-developed understanding of Aged Care Quality Standards<br \/>\n\u25cf Demonstrated resilience, sound judgement, and the ability to make timely decisions under pressure<\/p>\n\n\t\t<\/div>\n\t<\/div>\n<div style=\"background-color:;height: 40px\" class=\"nicdark_section  \"><\/div>\n\t<div class=\"wpb_text_column wpb_content_element\" >\n\t\t<div class=\"wpb_wrapper\">\n\t\t\t<h3><strong>Application Process:<\/strong><\/h3>\n\n\t\t<\/div>\n\t<\/div>\n<div style=\"background-color:;height: 20px\" class=\"nicdark_section  \"><\/div>\n\t<div class=\"wpb_text_column wpb_content_element\" >\n\t\t<div class=\"wpb_wrapper\">\n\t\t\t<p>Applications should be emailed to: <span style=\"color: #115fa8;\"><a style=\"color: #115fa8;\" href=\"mailto:career@rerc.org.au\"><strong>career@rerc.org.au<\/strong><\/a><\/span><\/p>\n<p>&nbsp;<\/p>\n<p>Please note that applications will be considered upon receipt and that interviews will commence prior to the closing date.<\/p>\n<p><strong>\u00a0<\/strong>For further information, including a Position Description, please go to our website:<\/p>\n<p><a href=\"https:\/\/www.rerc.org.au\/en_au\/career\/\"><span style=\"color: #115fa8;\">https:\/\/www.rerc.org.au\/en_au\/career\/<\/span><\/a><\/p>\n<p><em>\u00a0<\/em><em>*Please note we do not accept applications via agencies<\/em><\/p>\n<p><strong>\u00a0<\/strong><\/p>\n\n\t\t<\/div>\n\t<\/div>\n<\/div><\/div><\/div><\/div>\n<\/div>","protected":false},"excerpt":{"rendered":"Rostering Coordinator Employment type: Fixed term for a period from 27.04.2026 to 17.07.2026 Reports to: Team Leader, Direct Care and Rostering; Senior Rostering Coordinator Position location: RERC Head Office (Fitzroy)\/Working 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