{"id":6513,"date":"2026-08-17T20:49:48","date_gmt":"2026-08-17T10:49:48","guid":{"rendered":"https:\/\/www.rerc.org.au\/?page_id=6513"},"modified":"2026-08-17T21:14:07","modified_gmt":"2026-08-17T11:14:07","slug":"senior-care-advisor","status":"publish","type":"page","link":"https:\/\/www.rerc.org.au\/en_au\/senior-care-advisor\/","title":{"rendered":"Senior Care Advisor"},"content":{"rendered":"<div class=\"wpb-content-wrapper\"><div class=\"vc_row wpb_row vc_row-fluid\"><div class=\"wpb_column vc_column_container vc_col-sm-12\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\"><div style=\"background-color:;height: 40px\" class=\"nicdark_section  \"><\/div><\/div><\/div><\/div><\/div><div class=\"vc_row wpb_row vc_row-fluid\"><div class=\"wpb_column vc_column_container vc_col-sm-12\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\">\n\t<div class=\"wpb_text_column wpb_content_element\" >\n\t\t<div class=\"wpb_wrapper\">\n\t\t\t<h2><strong>Senior Care Advisor<\/strong><\/h2>\n<p>&nbsp;<\/p>\n<ul>\n<li>Lead a dedicated team delivering meaningful community\u2011based care.<\/li>\n<li>Role with both strategic influence and direct client engagement.<\/li>\n<li>Permanent full time.<\/li>\n<li>Flexible\/ WFH arrangements (with current HQ in Fitzroy moving to Melbourne South East).<\/li>\n<li>Competitive salary, plus a tax-free benefit up to $18,550 claimable through salary packaging.<\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<p>If you are a confident leader who thrives in a dynamic community care environment, we encourage you to apply and contribute to the ongoing success of our Support at Home program.<\/p>\n\n\t\t<\/div>\n\t<\/div>\n<div style=\"background-color:;height: 40px\" class=\"nicdark_section  \"><\/div>\n\t<div class=\"wpb_text_column wpb_content_element\" >\n\t\t<div class=\"wpb_wrapper\">\n\t\t\t<h3><strong>Who we are<\/strong><\/h3>\n<p>&nbsp;<\/p>\n<p>Russian Ethnic Representative Council of Victoria (RERC\/ Russian Aged Care) is a charity and the leading community organisation founded in 1984. We provide a range of services with a strong focus on people with CALD background. Our current programs in aged care space include Support at Home (SaH), CHSP and brokerage services. RERC also acts as an umbrella for a range of community organisations to provide a platform for various cultural initiatives and community events.<\/p>\n\n\t\t<\/div>\n\t<\/div>\n<div style=\"background-color:;height: 40px\" class=\"nicdark_section  \"><\/div>\n\t<div class=\"wpb_text_column wpb_content_element\" >\n\t\t<div class=\"wpb_wrapper\">\n\t\t\t<h3><strong>About the role<\/strong><\/h3>\n<p>&nbsp;<\/p>\n<p>The Senior Care Advisor provides leadership, direction, and operational oversight to a team of Care Advisors delivering services under the Support at Home program. The role ensures high quality, person centred, safe, and compliant care that aligns with the Aged Care Quality Standards and Support at Home (SaH) program guidelines. The Senior Care Advisor is responsible for ensuring that services are delivered efficiently, documentation is accurate, risks are managed, and clients experience high quality, culturally safe, consumer directed care.<\/p>\n\n\t\t<\/div>\n\t<\/div>\n<div style=\"background-color:;height: 40px\" class=\"nicdark_section  \"><\/div>\n\t<div class=\"wpb_text_column wpb_content_element\" >\n\t\t<div class=\"wpb_wrapper\">\n\t\t\t<h3><strong>In this role you will<\/strong><\/h3>\n<p>&nbsp;<\/p>\n<ul>\n<li>Lead, coach and support a team of Care Partners delivering care management services to SaH program participants.<\/li>\n<li>Oversee SaH care management operations, caseload management and service quality.<\/li>\n<li>Ensure compliance with Aged Care Quality Standards and Support at Home guidelines.<\/li>\n<li>Ensure effective functional interface is maintained between Care Advisors and clinical staff enabling strong clinical oversight and effective and safe clinical care.<\/li>\n<li>Oversee new client referrals, business and operational risks related to program intakes.<\/li>\n<li>Drive continuous improvement, staff development and positive team culture.<\/li>\n<li>Conduct regular audits of client files, budgets, risk assessments, and service delivery records.<\/li>\n<li>Act as escalation point for client issues, incidents and complaints.<\/li>\n<li>Ensure all relevant key requirements are satisfied, and program targets are met (client intake, billable care management hours, service utilisation).<\/li>\n<li>Maintain a small individual client portfolio, providing direct case management for clients with varying levels of complexity.<\/li>\n<li>Build strong relationships with clients, families, community partners and other operational units of the organisation.<\/li>\n<\/ul>\n\n\t\t<\/div>\n\t<\/div>\n<div style=\"background-color:;height: 40px\" class=\"nicdark_section  \"><\/div>\n\t<div class=\"wpb_text_column wpb_content_element\" >\n\t\t<div class=\"wpb_wrapper\">\n\t\t\t<h3><strong>About you<\/strong><\/h3>\n<p>&nbsp;<\/p>\n<p><strong>To be successful in this role you will need:<\/strong><\/p>\n<ul>\n<li>Demonstrated care management expertise in Support at Home\/ Home Care Packages programs.<\/li>\n<li>Qualification in Nursing, Allied Health or other related field coupled with a relevant clinical experience.<\/li>\n<li>Demonstrated leadership experience in community or aged care settings.<\/li>\n<li>Commitment to person centred care, consumer choice and cultural safety.<\/li>\n<li>Strong understanding of the Aged Care Quality Standards and Support at Home program requirements.<\/li>\n<li>Solution focused mindset with a continuous improvement orientation.<\/li>\n<li>Excellent communication skills, confidence to manage staff and work across a range of stakeholders.<\/li>\n<li>Ability to manage competing priorities and work under pressure.<\/li>\n<li>Cultural flexibility with proven ability to work with CALD clients.<\/li>\n<li>Prior experience and confidence with care management systems.<\/li>\n<li>Fluent Russian (highly desirable).<\/li>\n<\/ul>\n\n\t\t<\/div>\n\t<\/div>\n<div style=\"background-color:;height: 40px\" class=\"nicdark_section  \"><\/div>\n\t<div class=\"wpb_text_column wpb_content_element\" >\n\t\t<div class=\"wpb_wrapper\">\n\t\t\t<h3><strong>Application Process<\/strong><\/h3>\n<p>&nbsp;<\/p>\n<p>To apply for this role, please email your most recent CV and cover letter to: <strong><span style=\"color: #115fa8;\"><a style=\"color: #115fa8;\" href=\"mailto:career@rerc.org.au\">career@rerc.org.au<\/a>,<\/span><\/strong> \u00a0applications will be considered on receipt.<\/p>\n<ul>\n<li>Only short-listed candidates will be contacted.<\/li>\n<li>Applicants must have the right to work in Australia.<\/li>\n<li>The successful applicant will be required to undergo a Police check.<\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<p><em>*Please note we do not accept applications via agencies<\/em><\/p>\n<p>&nbsp;<\/p>\n<p><strong>Applications are screened on a rolling basis and selected candidates will be invited for an interview process, with intention to hire the right candidate ASAP.<\/strong><\/p>\n\n\t\t<\/div>\n\t<\/div>\n<div style=\"background-color:;height: 40px\" class=\"nicdark_section  \"><\/div>\n\t<div class=\"wpb_text_column wpb_content_element\" >\n\t\t<div class=\"wpb_wrapper\">\n\t\t\t<h3><strong>Position Description<\/strong><\/h3>\n<p>&nbsp;<\/p>\n<p><strong><span style=\"color: #115fa8;\"><a style=\"color: #115fa8;\" href=\"https:\/\/www.rerc.org.au\/wp-content\/uploads\/2026\/08\/Senior-Care-Advisor-PD_-Aug-2026.pdf\">Senior Care Advisor PD_ Aug 2026<\/a><\/span><\/strong><\/p>\n\n\t\t<\/div>\n\t<\/div>\n<\/div><\/div><\/div><\/div><div class=\"vc_row wpb_row vc_row-fluid\"><div class=\"wpb_column vc_column_container vc_col-sm-12\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\"><\/div><\/div><\/div><\/div><div class=\"vc_row wpb_row vc_row-fluid\"><div class=\"wpb_column vc_column_container vc_col-sm-12\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\">\n\t<div class=\"wpb_text_column wpb_content_element\" >\n\t\t<div class=\"wpb_wrapper\">\n\t\t\t\n\t\t<\/div>\n\t<\/div>\n<\/div><\/div><\/div><\/div>\n<\/div>","protected":false},"excerpt":{"rendered":"Senior Care Advisor &nbsp; Lead a dedicated team delivering meaningful community\u2011based care. Role with both strategic influence and direct client engagement. Permanent full time. Flexible\/ WFH arrangements (with current HQ [...]","protected":false},"author":7,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_EventAllDay":false,"_EventTimezone":"","_EventStartDate":"","_EventEndDate":"","_EventStartDateUTC":"","_EventEndDateUTC":"","_EventShowMap":false,"_EventShowMapLink":false,"_EventURL":"","_EventCost":"","_EventCostDescription":"","_EventCurrencySymbol":"","_EventCurrencyCode":"","_EventCurrencyPosition":"","_EventDateTimeSeparator":"","_EventTimeRangeSeparator":"","_EventOrganizerID":[],"_EventVenueID":[],"_OrganizerEmail":"","_OrganizerPhone":"","_OrganizerWebsite":"","_VenueAddress":"","_VenueCity":"","_VenueCountry":"","_VenueProvince":"","_VenueState":"","_VenueZip":"","_VenuePhone":"","_VenueURL":"","_VenueStateProvince":"","_VenueLat":"","_VenueLng":"","_VenueShowMap":false,"_VenueShowMapLink":false,"footnotes":""},"categories":[],"tags":[],"class_list":["post-6513","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.2 - 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