{"id":5080,"date":"2023-01-06T16:35:05","date_gmt":"2023-01-06T06:35:05","guid":{"rendered":"https:\/\/www.rerc.org.au\/?page_id=5080"},"modified":"2023-01-06T17:01:38","modified_gmt":"2023-01-06T07:01:38","slug":"client-services-coordinator","status":"publish","type":"page","link":"https:\/\/www.rerc.org.au\/ru\/client-services-coordinator\/","title":{"rendered":"Client Services Coordinator"},"content":{"rendered":"<div class=\"wpb-content-wrapper\"><div class=\"vc_row wpb_row vc_row-fluid\"><div class=\"wpb_column vc_column_container vc_col-sm-12\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\"><div style=\"background-color:;height: 40px\" class=\"nicdark_section\"><\/div>\n\t<div class=\"wpb_text_column wpb_content_element\" >\n\t\t<div class=\"wpb_wrapper\">\n\t\t\t<ul>\n<li><strong>Full-time position<\/strong><\/li>\n<li><strong>Located in northeast Melbourne, close to public transport<\/strong><\/li>\n<li><strong>Great working environment<\/strong><\/li>\n<\/ul>\n\n\t\t<\/div>\n\t<\/div>\n<div style=\"background-color:;height: 40px\" class=\"nicdark_section\"><\/div><\/div><\/div><\/div><\/div><div class=\"vc_row wpb_row vc_row-fluid\"><div class=\"wpb_column vc_column_container vc_col-sm-12\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\">\n\t<div class=\"wpb_text_column wpb_content_element\" >\n\t\t<div class=\"wpb_wrapper\">\n\t\t\t<h3><strong>The Role:<\/strong><\/h3>\n\n\t\t<\/div>\n\t<\/div>\n<\/div><\/div><\/div><\/div><div class=\"vc_row wpb_row vc_row-fluid\"><div class=\"wpb_column vc_column_container vc_col-sm-12\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\"><div style=\"background-color:;height: 40px\" class=\"nicdark_section\"><\/div>\n\t<div class=\"wpb_text_column wpb_content_element\" >\n\t\t<div class=\"wpb_wrapper\">\n\t\t\t<p>Russian Ethnic Representative Council of Victoria (RERC\/ Russian Aged Care) is seeking an experienced, dedicated, and passion Client Services Coordinator to join our team. You will be the primary point of contact for our customers. The key objective will be to manage a portfolio of approximately 125 customers receiving CHSP or HCP funding to ensure continuity of care to support the older person\u2019s choice to remain living safety at home.<\/p>\n\n\t\t<\/div>\n\t<\/div>\n<div style=\"background-color:;height: 40px\" class=\"nicdark_section\"><\/div>\n\t<div class=\"wpb_text_column wpb_content_element\" >\n\t\t<div class=\"wpb_wrapper\">\n\t\t\t<h3><strong>\u041d\u0430\u0432\u044b\u043a\u0438 \u0438 \u043e\u043f\u044b\u0442<\/strong><\/h3>\n\n\t\t<\/div>\n\t<\/div>\n<div style=\"background-color:;height: 40px\" class=\"nicdark_section\"><\/div>\n\t<div class=\"wpb_text_column wpb_content_element\" >\n\t\t<div class=\"wpb_wrapper\">\n\t\t\t<p>To be successful in this role, you will have:<\/p>\n<ul>\n<li>\u00a0Previous experience with care planning, service coordination, client assessments and casework in aged care sector<\/li>\n<li>Strong customer service focus and commitment to providing excellence in customer service<\/li>\n<li>Well-developed interpersonal skills with an ability to develop and maintain positive working relationships within a team as well as broad range of stakeholders<\/li>\n<li>Organisation and time management skills to organise own work, to establish priorities and meet deadlines<\/li>\n<li>\u00a0Proficient administrative and computer skills, including Microsoft Office and databases<\/li>\n<li>A minimum qualification of Cert IV in Community Services, Aged Care or similar discipline<\/li>\n<li>\u00a0A comprehensive understanding of the Aged Care Service Delivery Framework, the Aged Care Quality Standards and the relevant legislation<\/li>\n<li>\u00a0Fluent Russian<\/li>\n<li>\u00a0A current driver\u2019s licence and access to a fully insured vehicle<\/li>\n<\/ul>\n<p>If you meet all the above criteria, enjoy helping others, and have a caring and positive personality, we would love to hear from you.<\/p>\n\n\t\t<\/div>\n\t<\/div>\n<div style=\"background-color:;height: 40px\" class=\"nicdark_section\"><\/div>\n\t<div class=\"wpb_text_column wpb_content_element\" >\n\t\t<div class=\"wpb_wrapper\">\n\t\t\t<h3><strong>About us<\/strong><\/h3>\n\n\t\t<\/div>\n\t<\/div>\n<div style=\"background-color:;height: 40px\" class=\"nicdark_section\"><\/div>\n\t<div class=\"wpb_text_column wpb_content_element\" >\n\t\t<div class=\"wpb_wrapper\">\n\t\t\t<p>Russian Ethnic Representative Council of Victoria (RERC\/ Russian Aged Care) is a charity and the leading community organisation founded in 1984 to represent interests of Russian speaking people living in Victoria. RERC provides a range of community services funded by state and federal governments to support elders, people with disabilities, and disadvantaged<br \/>\npeople with CALD background. Our current programs include the CHSP program, Community Visitors Scheme, brokerage services in aged care, CALD programs and various community awareness programs. RERC also acts as an umbrella for a range of community organisations to provide a platform for various cultural initiatives and community events.<\/p>\n\n\t\t<\/div>\n\t<\/div>\n<div style=\"background-color:;height: 40px\" class=\"nicdark_section\"><\/div>\n\t<div class=\"wpb_text_column wpb_content_element\" >\n\t\t<div class=\"wpb_wrapper\">\n\t\t\t<h3><strong>What we offer:<\/strong><\/h3>\n\n\t\t<\/div>\n\t<\/div>\n<div style=\"background-color:;height: 40px\" class=\"nicdark_section\"><\/div>\n\t<div class=\"wpb_text_column wpb_content_element\" >\n\t\t<div class=\"wpb_wrapper\">\n\t\t\t<ul>\n<li>A rewarding and challenging role \u2013 make a positive impact in the lives of elderly people within our local community<\/li>\n<li>Hybrid full-time position<\/li>\n<li>Opportunity to build your career as a Client Services Coordinator doing work that matters<\/li>\n<li>Ongoing training and support as we care about your professional and personal development<\/li>\n<li>Access to confidential support services for staff, free of charge<\/li>\n<\/ul>\n\n\t\t<\/div>\n\t<\/div>\n<div style=\"background-color:;height: 40px\" class=\"nicdark_section\"><\/div>\n\t<div class=\"wpb_text_column wpb_content_element\" >\n\t\t<div class=\"wpb_wrapper\">\n\t\t\t<h3><strong>Application Process:<\/strong><\/h3>\n\n\t\t<\/div>\n\t<\/div>\n<div style=\"background-color:;height: 40px\" class=\"nicdark_section\"><\/div>\n\t<div class=\"wpb_text_column wpb_content_element\" >\n\t\t<div class=\"wpb_wrapper\">\n\t\t\t<p>\u0417\u0430\u044f\u0432\u043a\u0438 \u0441\u043b\u0435\u0434\u0443\u0435\u0442 \u043d\u0430\u043f\u0440\u0430\u0432\u043b\u044f\u0442\u044c \u043f\u043e \u044d\u043b\u0435\u043a\u0442\u0440\u043e\u043d\u043d\u043e\u0439\n\u043f\u043e\u0447\u0442\u0435: <span style=\"color: #115fa8;\">career@rerc.org.au<\/span><\/p>\n<p>Please note that applications will be considered upon receipt and that interviews will commence prior to the closing date.<br \/>\nFor all questions related to this position please contact the Manager, People and Capability, Ms Kseniya Subach via email <span style=\"color: #115fa8;\"><a style=\"color: #115fa8;\" href=\"mailto:Kseniya.subach@rerc.org.au\">Kseniya.subach@rerc.org.au<\/a><\/span><\/p>\n<p>For further information, including a Position Description, please go to our website: https:\/\/www.rerc.org.au\/current-vacancies\/<\/p>\n<p>*Please note we do not accept applications via agencies<br \/>\nThe closing date for applications:\u00a024 January 2023<\/p>\n\n\t\t<\/div>\n\t<\/div>\n<div style=\"background-color:;height: 40px\" class=\"nicdark_section\"><\/div>\n\t<div class=\"wpb_text_column wpb_content_element\" >\n\t\t<div class=\"wpb_wrapper\">\n\t\t\t<h3><strong>Our commitment to diversity<\/strong><\/h3>\n\n\t\t<\/div>\n\t<\/div>\n<div style=\"background-color:;height: 40px\" class=\"nicdark_section\"><\/div>\n\t<div class=\"wpb_text_column wpb_content_element\" >\n\t\t<div class=\"wpb_wrapper\">\n\t\t\t<p>At RERC, we embrace differences in gender, age, ethnicity, race, cultural background, disability, and religion. We know that diversity and inclusion help us to attract, recruit, engage and retain a team of talented people. If you require specific support to apply for this position, please advise the Manager, People and Capability whose contact details are listed in the advertisement. We will work with you to identify the best way to assist you.<\/p>\n\n\t\t<\/div>\n\t<\/div>\n<div style=\"background-color:;height: 40px\" class=\"nicdark_section\"><\/div>\n\t<div class=\"wpb_text_column wpb_content_element\" >\n\t\t<div class=\"wpb_wrapper\">\n\t\t\t<p><span style=\"color: #115fa8;\"><a style=\"color: #115fa8;\" href=\"https:\/\/www.rerc.org.au\/wp-content\/uploads\/2023\/01\/Client-Services-Coordinator.pdf\">Client Services Coordinator<\/a><\/span><\/p>\n\n\t\t<\/div>\n\t<\/div>\n<\/div><\/div><\/div><\/div>\n<\/div>","protected":false},"excerpt":{"rendered":"Full-time position Located in northeast Melbourne, close to public transport Great working environment The Role: Russian Ethnic Representative Council of Victoria (RERC\/ Russian Aged Care) is seeking an experienced, dedicated, [...]","protected":false},"author":7,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_EventAllDay":false,"_EventTimezone":"","_EventStartDate":"","_EventEndDate":"","_EventStartDateUTC":"","_EventEndDateUTC":"","_EventShowMap":false,"_EventShowMapLink":false,"_EventURL":"","_EventCost":"","_EventCostDescription":"","_EventCurrencySymbol":"","_EventCurrencyCode":"","_EventCurrencyPosition":"","_EventDateTimeSeparator":"","_EventTimeRangeSeparator":"","_EventOrganizerID":[],"_EventVenueID":[],"_OrganizerEmail":"","_OrganizerPhone":"","_OrganizerWebsite":"","_VenueAddress":"","_VenueCity":"","_VenueCountry":"","_VenueProvince":"","_VenueState":"","_VenueZip":"","_VenuePhone":"","_VenueURL":"","_VenueStateProvince":"","_VenueLat":"","_VenueLng":"","_VenueShowMap":false,"_VenueShowMapLink":false,"footnotes":""},"categories":[],"tags":[],"class_list":["post-5080","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/www.rerc.org.au\/ru\/wp-json\/wp\/v2\/pages\/5080","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.rerc.org.au\/ru\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.rerc.org.au\/ru\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.rerc.org.au\/ru\/wp-json\/wp\/v2\/users\/7"}],"replies":[{"embeddable":true,"href":"https:\/\/www.rerc.org.au\/ru\/wp-json\/wp\/v2\/comments?post=5080"}],"version-history":[{"count":0,"href":"https:\/\/www.rerc.org.au\/ru\/wp-json\/wp\/v2\/pages\/5080\/revisions"}],"wp:attachment":[{"href":"https:\/\/www.rerc.org.au\/ru\/wp-json\/wp\/v2\/media?parent=5080"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.rerc.org.au\/ru\/wp-json\/wp\/v2\/categories?post=5080"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.rerc.org.au\/ru\/wp-json\/wp\/v2\/tags?post=5080"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}