{"id":6638,"date":"2026-11-04T11:14:24","date_gmt":"2026-11-04T01:14:24","guid":{"rendered":"https:\/\/www.rerc.org.au\/?page_id=6638"},"modified":"2026-11-04T11:32:51","modified_gmt":"2026-11-04T01:32:51","slug":"at-hm-program-officer-support-at-home","status":"publish","type":"page","link":"https:\/\/www.rerc.org.au\/ru\/at-hm-program-officer-support-at-home\/","title":{"rendered":"AT-HM Program Officer (Support at Home)"},"content":{"rendered":"<div class=\"wpb-content-wrapper\"><div class=\"vc_row wpb_row vc_row-fluid\"><div class=\"wpb_column vc_column_container vc_col-sm-12\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\"><div style=\"background-color:;height: 30px\" class=\"nicdark_section\"><\/div><\/div><\/div><\/div><\/div><div class=\"vc_row wpb_row vc_row-fluid\"><div class=\"wpb_column vc_column_container vc_col-sm-12\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\">\n\t<div class=\"wpb_text_column wpb_content_element\" >\n\t\t<div class=\"wpb_wrapper\">\n\t\t\t<h2><\/h2>\n<h2><strong>AT-HM Program Officer (Support at Home)<\/strong><\/h2>\n<p>&nbsp;<\/p>\n<p><strong>Part-time (3 days per week) | Ormond VIC 3204 | Hybrid working<\/strong><\/p>\n\n\t\t<\/div>\n\t<\/div>\n<div style=\"background-color:;height: 40px\" class=\"nicdark_section\"><\/div><\/div><\/div><\/div><\/div><div class=\"vc_row wpb_row vc_row-fluid\"><div class=\"wpb_column vc_column_container vc_col-sm-12\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\">\n\t<div class=\"wpb_text_column wpb_content_element\" >\n\t\t<div class=\"wpb_wrapper\">\n\t\t\t<p><strong>About the organisation<\/strong><\/p>\n<p>&nbsp;<\/p>\n<p>The Russian Ethnic Representative Council of Victoria (RERC\/ Russian Aged Care) is the leading community services and not-for-profit organisation founded in 1984.<\/p>\n<p>RERC provides a range of services funded by state and federal governments to support elderly people, people with disabilities and disadvantaged people with CALD background, primarily Russian and other Eastern European backgrounds.<\/p>\n<p>Our current programs include the Support at Home (SaH), Commonwealth Home Support Program (CHSP), brokerage services in aged care, CALD programs and various community awareness programs.<\/p>\n\n\t\t<\/div>\n\t<\/div>\n<div style=\"background-color:;height: 40px\" class=\"nicdark_section\"><\/div><\/div><\/div><\/div><\/div><div class=\"vc_row wpb_row vc_row-fluid\"><div class=\"wpb_column vc_column_container vc_col-sm-12\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\">\n\t<div class=\"wpb_text_column wpb_content_element\" >\n\t\t<div class=\"wpb_wrapper\">\n\t\t\t<p><strong>About the role<\/strong><\/p>\n<p>&nbsp;<\/p>\n<p>We are seeking an organised, detail-oriented service coordinator to join our team as an <strong>AT-HM Program Officer<\/strong>. AT-HM Program Officer coordinates the Assistive Technology and Home Modifications (AT-HM) scheme under the Support at Home program, helping eligible participants access equipment, home modifications and professional services so they can live safely and independently at home.<\/p>\n<p>Reporting to the Senior Service Coordinator, this part-time role manages requests from referral through to completion, including obtaining quotes, organising purchases and installations, checking completed work, preparing claims and maintaining accurate records. The role works closely with Care Advisors, participants, families, health professionals, suppliers and contractors. The role also provides administrative support and leave cover within the Service Coordination team as required.<\/p>\n<p>Please refer to the Position Description for the full list of responsibilities and KPIs.<\/p>\n\n\t\t<\/div>\n\t<\/div>\n<div style=\"background-color:;height: 40px\" class=\"nicdark_section\"><\/div><\/div><\/div><\/div><\/div><div class=\"vc_row wpb_row vc_row-fluid\"><div class=\"wpb_column vc_column_container vc_col-sm-12\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\">\n\t<div class=\"wpb_text_column wpb_content_element\" >\n\t\t<div class=\"wpb_wrapper\">\n\t\t\t<p><strong>What we are looking for<\/strong><\/p>\n<p>&nbsp;<\/p>\n<p><strong>Essential<\/strong><\/p>\n<ul>\n<li>Demonstrated experience in care coordination or similar roles in aged care or disability sector.<\/li>\n<li>Sound practical knowledge of the Strengthened Quality Standards and MAC portal\/practice.<\/li>\n<li>Previous exposure to commercial activities, vendors management and procurement.<\/li>\n<li>Willingness to learn the CHSP program and service coordination activities across the entire client lifecycle<\/li>\n<li>Fluent Russian and English<\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<p><strong>Desirable<\/strong><\/p>\n<ul>\n<li>Stakeholder and process management experience<\/li>\n<li>Basic understanding of Support at Home\/ program and AT-HM service stream<\/li>\n<li>A qualification or formal training in customer service, business administration, case management or equivalent<\/li>\n<li>Experience in working with CALD clients<\/li>\n<\/ul>\n\n\t\t<\/div>\n\t<\/div>\n<div style=\"background-color:;height: 40px\" class=\"nicdark_section\"><\/div><\/div><\/div><\/div><\/div><div class=\"vc_row wpb_row vc_row-fluid\"><div class=\"wpb_column vc_column_container vc_col-sm-12\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\">\n\t<div class=\"wpb_text_column wpb_content_element\" >\n\t\t<div class=\"wpb_wrapper\">\n\t\t\t<p><strong>What we offer<\/strong><\/p>\n<p>&nbsp;<\/p>\n<p>At RERC, we support your professional growth and wellbeing through:<\/p>\n<ul>\n<li>Competitive remuneration based on your experience and qualifications.<\/li>\n<li>Access to salary packaging to help maximise your take-home pay.<\/li>\n<li>Hybrid working arrangements.<\/li>\n<li>Ongoing training and professional development opportunities<\/li>\n<li>A supportive, inclusive and collaborative team where your contributions are valued<\/li>\n<li>Access to an Employee Assistance Program (EAP)<\/li>\n<\/ul>\n<p>For the full requirements for this role, please refer to the Position Description.<\/p>\n\n\t\t<\/div>\n\t<\/div>\n<div style=\"background-color:;height: 40px\" class=\"nicdark_section\"><\/div><\/div><\/div><\/div><\/div><div class=\"vc_row wpb_row vc_row-fluid\"><div class=\"wpb_column vc_column_container vc_col-sm-12\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\">\n\t<div class=\"wpb_text_column wpb_content_element\" >\n\t\t<div class=\"wpb_wrapper\">\n\t\t\t<p><strong>Apply now<\/strong><\/p>\n<p>&nbsp;<\/p>\n<p>If you have experience in care coordination and enjoy organising practical support to help older people live independently at home, we would love to hear from you.<\/p>\n<p>Please send your CV and a cover letter outlining your relevant experience and interest in the role to <span style=\"color: #115fa8;\"><a style=\"color: #115fa8;\" href=\"mailto:career@rerc.org.au\"><strong>career@rerc.org.au<\/strong><\/a>.<\/span><\/p>\n\n\t\t<\/div>\n\t<\/div>\n<div style=\"background-color:;height: 40px\" class=\"nicdark_section\"><\/div>\n\t<div class=\"wpb_text_column wpb_content_element\" >\n\t\t<div class=\"wpb_wrapper\">\n\t\t\t<p><strong>Position Description:<\/strong><\/p>\n<p><strong><span style=\"color: #115fa8;\"><a style=\"color: #115fa8;\" href=\"https:\/\/www.rerc.org.au\/wp-content\/uploads\/2026\/11\/PD-AT-HM-Program-Officer_Nov-2026.pdf\">PD &#8211; AT-HM Program Officer_Nov 2026<\/a><\/span><\/strong><\/p>\n\n\t\t<\/div>\n\t<\/div>\n<\/div><\/div><\/div><\/div>\n<\/div>","protected":false},"excerpt":{"rendered":"AT-HM Program Officer (Support at Home) &nbsp; Part-time (3 days per week) | Ormond VIC 3204 | Hybrid working About the organisation &nbsp; The Russian Ethnic Representative Council of Victoria [...]","protected":false},"author":7,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_EventAllDay":false,"_EventTimezone":"","_EventStartDate":"","_EventEndDate":"","_EventStartDateUTC":"","_EventEndDateUTC":"","_EventShowMap":false,"_EventShowMapLink":false,"_EventURL":"","_EventCost":"","_EventCostDescription":"","_EventCurrencySymbol":"","_EventCurrencyCode":"","_EventCurrencyPosition":"","_EventDateTimeSeparator":"","_EventTimeRangeSeparator":"","_EventOrganizerID":[],"_EventVenueID":[],"_OrganizerEmail":"","_OrganizerPhone":"","_OrganizerWebsite":"","_VenueAddress":"","_VenueCity":"","_VenueCountry":"","_VenueProvince":"","_VenueState":"","_VenueZip":"","_VenuePhone":"","_VenueURL":"","_VenueStateProvince":"","_VenueLat":"","_VenueLng":"","_VenueShowMap":false,"_VenueShowMapLink":false,"footnotes":""},"categories":[],"tags":[],"class_list":["post-6638","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/www.rerc.org.au\/ru\/wp-json\/wp\/v2\/pages\/6638","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.rerc.org.au\/ru\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.rerc.org.au\/ru\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.rerc.org.au\/ru\/wp-json\/wp\/v2\/users\/7"}],"replies":[{"embeddable":true,"href":"https:\/\/www.rerc.org.au\/ru\/wp-json\/wp\/v2\/comments?post=6638"}],"version-history":[{"count":5,"href":"https:\/\/www.rerc.org.au\/ru\/wp-json\/wp\/v2\/pages\/6638\/revisions"}],"predecessor-version":[{"id":6649,"href":"https:\/\/www.rerc.org.au\/ru\/wp-json\/wp\/v2\/pages\/6638\/revisions\/6649"}],"wp:attachment":[{"href":"https:\/\/www.rerc.org.au\/ru\/wp-json\/wp\/v2\/media?parent=6638"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.rerc.org.au\/ru\/wp-json\/wp\/v2\/categories?post=6638"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.rerc.org.au\/ru\/wp-json\/wp\/v2\/tags?post=6638"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}