Program Support Officer – Community Visitors Scheme (CVS)


  • Part-time position (15.2 hours per week)
  • Position location: RERC Head Office/ Working from home +some trаvels around Metropolitan Regions of Victoria and Gippsland area required
  • Great working environment

The Role:

Russian Ethnic Representative Council of Victoria (RERC/ Russian Aged Care) is seeking a dedicated Program Support Officer to be part of our Community Visitors Scheme (CVS) team. This role will suit someone who loves to use their skills to help improve the lives of those within the community.


The Program Support Officer will deliver operational and administrative activities to enhance the quality of life for older people living in Aged Care Homes and their own residence, as well as to promote Community Visitors Scheme by developing and providing community education suite of services.

Skills and Experience:

  • Experience in a similar role
  • Strong customer service focus and commitment to providing excellence in customer service
  • Comprehensive knowledge of the issues and needs of target groups and their carers
  • Well-developed interpersonal skills with an ability to develop and maintain positive working relationships within a team as well as broad range of stakeholders
  • High level of ability to work across programs as required
  • Knowledge of continuous quality improvement systems and processes
  • High degree of personal integrity and the ability to deal with matters confidentially
  • Community minded and able to display empathy to the target groups
  • Intermediate computer skills across the range of Microsoft Office Suite including Word, Excel, Outlook, and Power Point
  • Organisation and time management skills to organise own work, to establish priorities and meet deadlines
  • Be fully vaccinated or hold a hold a valid medical exemption certificate
  • Current driver licence and poses a registered roadworthy vehicle available for work use
  • Fluent Russian and knowledge of Russian culture

If you meet all the above criteria, enjoy helping others, and have a caring and positive personality, we would love to hear from you.

Application Process:

Applications should be emailed to: and will be considered on receipt.


For all questions related to this position please contact the program Coordinator Marina Yurgaeva 0404 704 773


The closing date for applications: 31 August 2022


  • An opportunity to make a meaningful, positive impact in the lives of elderly people within our local community
  • Opportunity to build your career as a Program Support Officer doing work that matters
  • Employee Assistance Program

Our commitment to diversity

At RERC, we embrace differences in gender, age, ethnicity, race, cultural background, disability, religion and sexual orientation. We know that diversity and inclusion help us to attract, recruit, engage and retain a team of talented people. If you require specific support to apply for this position, please advise Ksenia Subach (the Manager, People and Capability) via email:

We will work with you to identify the best way to assist you.

Position Description:

CVS Program Support Officer


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