• Full-time position
• Место работы: northeast Melbourne, близко к общественному транспорту
• Достойные условия труда

О роли:

Russian Ethnic Representative Council of Victoria (RERC/ Russian Aged Care) is seeking an experienced, dedicated, and passion Client Services Coordinator to join our team. You will be the primary point of contact for our customers. The key objective will be to manage a portfolio of approximately 125 customers receiving CHSP or HCP funding to ensure continuity of care to support the older person’s choice to remain living safety at home.

Знания и навыки:

Необходимый опыт:

•  Previous experience with care planning, service coordination, client assessments and casework in aged care sector
• Клиентоориентированность и стремление обеспечить высокое качество обслуживания клиентов
• Отличные коммуникативные навыки, развитые лидерские и управленческие компетенции
• Умение планировать свою работу, выставлять приоритеты, соблюдать сроки
•  Proficient administrative and computer skills, including Microsoft Office and databases
• A minimum qualification of Cert IV in Community Services, Aged Care or similar discipline
•  A comprehensive understanding of the Aged Care Service Delivery Framework, the Aged Care Quality Standards and the relevant legislation
•  Fluent Russian
•  A current driver’s licence and access to a fully insured vehicle

Если Вы соответсвуете всем перечисленным критериям, любите помогать другим и имеете активную жизненную позицию, мы будем очень рады услышать от вас.

About us

Russian Ethnic Representative Council of Victoria (RERC/ Russian Aged Care) is a charity and the leading community organisation founded in 1984 to represent interests of Russian speaking people living in Victoria. RERC provides a range of community services funded by state and federal governments to support elders, people with disabilities, and disadvantaged
people with CALD background. Our current programs include the CHSP program, Community Visitors Scheme, brokerage services in aged care, CALD programs and various community awareness programs. RERC also acts as an umbrella for a range of community organisations to provide a platform for various cultural initiatives and community events.

What we offer:

• A rewarding and challenging role – make a positive impact in the lives of elderly people within our local community
• Hybrid full-time position
• Opportunity to build your career as a Client Services Coordinator doing work that matters
• Ongoing training and support as we care about your professional and personal development
• Access to confidential support services for staff, free of charge

Процесс подачи заявки:

Applications should be emailed to: career@rerc.org.au

Please note that applications will be considered upon receipt and that interviews will commence prior to the closing date.
For all questions related to this position please contact the Manager, People and Capability, Ms Kseniya Subach via email Kseniya.subach@rerc.org.au

For further information, including a Position Description, please go to our website: https://www.rerc.org.au/current-vacancies/

*Please note we do not accept applications via agencies
The closing date for applications: 24 Январь 2023

Наши обязательства:

В РЭРК мы принимаем различия по полу, возрасту, этнической и расовой принадлежности, культурному происхождению, инвалидности, религии и сексуальной ориентации. Мы знаем, что многообразие и инклюзивность помогают нам привлекать, нанимать, вовлекать и удерживать команду талантливых людей. Если вам требуется специальная поддержка для подачи заявки на эту должность, пожалуйста, сообщите об этом Manager, People and Capability. Мы будем работать с вами, чтобы определить наилучший способ оказания вам помощи

Client Services Coordinator