Home Care Packages (HCP)

Home Care Packages (‘packages’) support older Australians with complex ageing related care needs to live independently in their own homes, using a consumer-directed care approach to maintain the care recipient’s capabilities as they age. The program delivers coordinated packages of care and services to meet person’s ageing related care needs within the limits of their individual home care budget and the scope of the HCP program.


Home Care Packages are one of the ways that older Australians can access affordable care services to get some help at home. They are designed for those with more complex care needs that go beyond what the Commonwealth Home Support Programme (CHSP) can provide.

Home Care Packages can be an option if you need a coordinated approach to the delivery of your help at home – perhaps because you need help with many everyday tasks, or the care you need is more complex or intensive.

Your Home Care Package can be used for products and services that support your independence at home, your health and well-being and your social connections within the community:

There are four levels of Home Care Packages:

  • Level 1 – to support people with basic care needs,
  • Level 2 – to support people with low level care needs,
  • Level 3 – to support people with intermediate care needs,
  • Level 4 – to support people with high care needs.

The higher the level of package the more funding will be allocated to your package and, respectively, services you may receive. Decisions in terms of level of package assigned to an individual consumer are made solely by a relevant Aged Care Assessment Team (ACAT) – one of My Aged Care assessment units.

Our contacts:

Please call us: 03 94158175 or send and email to hcp@rerc.org.au

We’re here to help and we speak your language!

Services to keep you well and independentServices to keep you safe in your homeServices to keep you connected to your community
• Personal care• Domestic assistance• Transport
• Nursing• Gardening• Social support
• Allied health and therapy services• Minor home modifications
• Meal preparation and dietetics• Goods equipment and assistive technology
• Respite

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