The cost of Support at Home (SaH) services varies from person to person. It depends on:
- care you are eligible for,
- volume and types of services you receive,
- the aged care provider you choose,
- Support at Home participant group you’ve been assigned to (i.e. “Grandfathered”, “Hybrid” or “Newbie”)
- your individual financial situation.
You can learn more about the client categories (“Grandfathered,” “Hybrid,” “New”) in the section
“What is Support at Home (SaH)”
While the Australian Government will contribute to the cost of your care via Support at Home funding, you may also be asked to contribute. The total amount of your quarterly Support at Home budget is made up of:
1. Government’s contribution (SaH funding): a subsidy based on your package level (and supplements, if eligible)
2. Your contribution – the fees you may be asked to pay, based on your income and assets, as assessed by Service Australia, a date when you were approved for services, and volume and types of services you receive.
Together, these funds will be included into your package and are used to cover the cost of your care and services based on your assessed care needs and your care plan.
From 1 st of November 2025, HCP Income Tested Care Fees are discontinued and replaced with new client contribution framework, as below where client contribution rates represent a share (in %) of relevant service cost:
Grandfathered
Service Category Full pensioner Part pensioner and Seniors Health Care card holders Self-funded Retiree and means not disclosed
Clinical Supports 0% 0% 0%
Independence Supports 0% 0% - 25% 25%
Everyday Living Supports 0% 0% - 25% 25%
Hybrid and Newbie
Service Category Full pensioner Part pensioner and Seniors Health Care card holders* Self-funded Retiree and means not disclosed*
Clinical Supports 0% 0% 0%
Independence Supports 5% 5% - 50% 50%
Everyday Living Supports 17.5% 17.5% - 80% 80%
If you would like to know how much you might have to pay towards your Support at Home budget, this Support at Home fee estimator | My Aged Care can give you an estimate – to help you plan.
Cost of your services will typically include such components as:
- direct cost of services,
- care management fees (10% of your quarterly budget deducted and placed into a separate funding pool for your SaH provider to use),
- cost of wraparound services (for Assistive Technology and Home Modification services only).
Costs of these components will be added together to charge to your budget for the services you receive.
Support at Home pricing
As part of the Support at Home program, you’ll be asked to contribute to the cost of services that support your independence and daily living, like help around the house or transport, as per % rates in the tables above. You won’t need to contribute to clinical services, such as nursing care or allied health.
The price of each Support at Home service reflects the full cost of delivering that service, including administration costs. This is a change from the previous Home Care Packages system, where administrative costs (known as ‘Package management fees’) were charged separately from direct services. From 1st November 2025, government has changed the way providers recover administration costs. Package management fee has been removed entirely. Providers are now expected to bundle their administration costs into hourly price of each service.
Our pricing
Our Support at Home standard fees and charges can be found in the attached schedule.
Get in touch with us today to find out more about this program.
