Social Support Individual


Social Support Individual is assistance provided by a volunteer to an individual in a home which is primarily directed towards meeting the person’s need for social contact in order to participate in community life.


The visits are regular, either weekly or fortnightly and purely social, with the intention of developing an ongoing friendship and social connectedness.

Our coordinators carefully matches volunteer with the client based on client’s interests, background, location and life experiences to provide companionship and support through engaging conversations. Volunteers may visit the client and engage in a range of activities with him/her or help with shopping or medical visits (no home duties or personal care)



What can I get help with?

  • Friendly visits
  • Help with shopping
  • Help with medical visits
  • Welfare checks


How do I get this support?


To receive government-funded service you will need to have a referral from My Aged Care.


Press here to find out more about the Commonwealth Home Support Program, eligibility and how to get a referral from My Aged Care.


After you have been assessed by My Aged Care and have chosen Russian Ethnic Representative Council of Victoria as your provider our Russian-speaking Client Services Coordinator will be in touch to arrange a home visit. During this home visit, you can tell us what help around the house you need, and your preferences on time and career.


What will it cost?


If you are eligible for the Commonwealth Home Support Program, this service will be covered by the government.

If you have the ability to communicate sensitively with elderly people and an hour a week to spare, we would love to hear from you.

If I want to volunteer, what should I do?


We are seeking a warm and friendly volunteer with good listening and empathetic skills to visit an aged client and provide companionship and support through engaging conversations.


Tasks and Responsibilities:

  • Spend time (1-2 hours) with a socially isolated older person
  • Go out for coffee, meal, shopping, walk the dog, help with medical visits etc (nb: no home duties or personal care)


Skills and Experience:

  • Compassion
  • Interest in people
  • Availability
  • Reliability


  • Friendship
  • Assisting and helping a senior

We’re here to help and we speak your language!

Please, call us:  0482 170 903  or send email:

Get in touch with us today to find out more about this program.